Grievance Redressal Calls: An Engineer’s Perspective

In the dynamic realm of software products, customer grievance redressal plays a vital role in preserving the client’s trust and fortifying the product’s reputation. As an engineer, managing these redressal calls can seem daunting. However, understanding the art of tackling such situations can make all the difference. This article provides comprehensive insights into mastering customer…

API Rate Limiting: Principles and Best Practices

Introduction As the world continues to embrace the digital revolution, Application Programming Interfaces (APIs) have become instrumental in enabling seamless interaction between different software applications. APIs enable developers to harness the functionalities of other software applications without necessarily understanding their internal workings. However, this does not mean that APIs can be used recklessly. APIs are…

Why and How to Create Kubernetes Namespaces

The Emergence of Namespaces In our evolving technological environment, one of the integral aspects is the efficient and reliable management of resources. Kubernetes, an open-source platform designed to automate the scaling, deployment, and management of application containers, takes the front seat in the drive towards effective resource orchestration. Within the Kubernetes ecosystem, namespaces provide a…

Fail Fast, Fail Forever

The celebrated mantra “fail fast, fail forward” is often proudly declared by many a tech startup. This philosophy, though steeped in pragmatism, encourages entrepreneurs to experiment, learn from mistakes swiftly, and pivot as needed. However, within the ever-evolving tech ecosystem, this doctrine, when misapplied, can lead to an insidious and crippling problem — technical debt.

Technical debt — the term coined by software developer Ward Cunningham — refers to the eventual consequences of poor system design, software architecture, or software development within a codebase. In the race to fail fast and push ahead, many startups fall into the trap of cutting corners, creating a ticking time bomb that grows progressively destructive over time.

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Optimize Your AWS Costs Through Rigorous Rightsizing and Financial Tools

In the rapidly evolving world of cloud services, managing and optimizing these resources is of paramount importance. In this blog post, we dive deep into the practice of rightsizing on Amazon Web Services (AWS), covering those subtle specifics that often escape attention.

AWS offers a vast array of services, each providing a multitude of instance types and sizes, which can make it challenging to choose the most cost-effective and efficient option. In this detailed guide, we will walk you through the rightsizing process, demonstrating how to leverage metrics such as CPU utilization and memory usage to optimize your AWS resources. We’ll discuss rightsizing for specific AWS services like AWS ElasticCache and Amazon Managed Streaming for Apache Kafka (MSK). Lastly, we’ll introduce you to AWS financial tools like Savings Plans, Reserved Instances, and the Enterprise Discount Program (EDP), including how to fulfill EDP commitments by purchasing third-party services through the AWS Marketplace.

HTTP Status Code Prediction with Machine Learning

With the ever-increasing sophistication of digital systems, the need to monitor, understand, and anticipate issues in these systems has become paramount. One of the primary ways of doing this is through log analysis – the practice of examining log entries generated by system activities.

In this blog post, we’ll take a deep dive into a specific application of machine learning in log analysis: Predicting HTTP status codes from log messages. To bring this to life, we’ll walk through a Python script that illustrates how to implement this prediction model.


An Example Statement of Work: ACME’s Proposal for KODIAK CORP

The purpose of this Statement of Work (SOW) is to outline ACME Ventures LLC’s proposal to conduct third-party vendor assessments for KODIAK CORP. The document sets forth the objectives, scope, roles and responsibilities, deliverables, and the pricing model for the proposed project. This SOW is crucial as it ensures that ACME and KODIAK are aligned on all facets of the project, reducing potential conflicts, and setting a clear path towards successful project completion.

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The Strategic Advantage of Aligning a Company’s Production Environment with its Organisational Structure

The complex world of organizational strategy and structure has often been a topic of rigorous research and intense discussion. As we move further into a future shaped by technological innovation and shifting business landscapes, it becomes increasingly important to establish a robust, flexible, and efficient organisational framework. One aspect that often gets sidelined in this discourse is the harmonization of an organization’s production setup with its organisational design. This article will throw light on the distinct advantages of shaping a company’s production environment in sync with its organisational structure.