In the dynamic realm of software products, customer grievance redressal plays a vital role in preserving the client’s trust and fortifying the product’s reputation. As an engineer, managing these redressal calls can seem daunting. However, understanding the art of tackling such situations can make all the difference. This article provides comprehensive insights into mastering customer…
Introduction As the world continues to embrace the digital revolution, Application Programming Interfaces (APIs) have become instrumental in enabling seamless interaction between different software applications. APIs enable developers to harness the functionalities of other software applications without necessarily understanding their internal workings. However, this does not mean that APIs can be used recklessly. APIs are…
In the age of escalating cyber threats, protecting your digital assets is paramount. At the heart of this protection lies the proper management of certificates which facilitate secure and authenticated communication between systems. AWS Certificate Manager (ACM) has emerged as a trusted solution for this task. This blog post will guide you through the careful…
The Emergence of Namespaces In our evolving technological environment, one of the integral aspects is the efficient and reliable management of resources. Kubernetes, an open-source platform designed to automate the scaling, deployment, and management of application containers, takes the front seat in the drive towards effective resource orchestration. Within the Kubernetes ecosystem, namespaces provide a…
The celebrated mantra “fail fast, fail forward” is often proudly declared by many a tech startup. This philosophy, though steeped in pragmatism, encourages entrepreneurs to experiment, learn from mistakes swiftly, and pivot as needed. However, within the ever-evolving tech ecosystem, this doctrine, when misapplied, can lead to an insidious and crippling problem — technical debt.
Technical debt — the term coined by software developer Ward Cunningham — refers to the eventual consequences of poor system design, software architecture, or software development within a codebase. In the race to fail fast and push ahead, many startups fall into the trap of cutting corners, creating a ticking time bomb that grows progressively destructive over time.
In the rapidly evolving world of cloud services, managing and optimizing these resources is of paramount importance. In this blog post, we dive deep into the practice of rightsizing on Amazon Web Services (AWS), covering those subtle specifics that often escape attention.
AWS offers a vast array of services, each providing a multitude of instance types and sizes, which can make it challenging to choose the most cost-effective and efficient option. In this detailed guide, we will walk you through the rightsizing process, demonstrating how to leverage metrics such as CPU utilization and memory usage to optimize your AWS resources. We’ll discuss rightsizing for specific AWS services like AWS ElasticCache and Amazon Managed Streaming for Apache Kafka (MSK). Lastly, we’ll introduce you to AWS financial tools like Savings Plans, Reserved Instances, and the Enterprise Discount Program (EDP), including how to fulfill EDP commitments by purchasing third-party services through the AWS Marketplace.
With the ever-increasing sophistication of digital systems, the need to monitor, understand, and anticipate issues in these systems has become paramount. One of the primary ways of doing this is through log analysis – the practice of examining log entries generated by system activities.
In this blog post, we’ll take a deep dive into a specific application of machine learning in log analysis: Predicting HTTP status codes from log messages. To bring this to life, we’ll walk through a Python script that illustrates how to implement this prediction model.
Dive into this detailed guide for creating a comprehensive Statement of Work (SOW). Learn about its key components, their significance, and discover a practical sample for a better grasp. Equip yourself with this vital project management skill for successful project execution.
A Root Cause Analysis (RCA) is a vital component of the post-incident process. It provides valuable insights into the nature of an incident and defines actionable steps to prevent recurrence.
In the world of engineering, nothing exists in a vacuum. The construction of a skyscraper, the development of a software application, the design of an electric vehicle, all these undertakings require meticulous planning, coordination, and execution. That’s where the discipline of engineering management enters the scene. It merges the technical expertise required in engineering with…